Averie retains information for as long as reasonably necessary for service delivery, security, legal obligations, accounting, dispute resolution and legitimate business purposes.
| Data | Retention approach |
|---|---|
| Account information | Retained while the account is active and for a reasonable period afterwards for lawful support, security and legal purposes. |
| Event information | Preserved while the organiser retains the event/account. Loss of paid entitlement restricts premium functionality rather than automatically deleting event data. |
| Guest information | Retained for event operation and legitimate purposes, then deleted or de-identified when no longer reasonably required. |
| Billing records | Retained as required for tax, accounting, fraud and legal purposes. |
| Marketing consent/suppression | Retained sufficiently to evidence consent and prevent future marketing after unsubscribe. |
| Security/audit logs | Retained for security, investigation and legal purposes for an appropriate period. |
Where deletion is requested, Averie will act in accordance with applicable law. Information may remain in secure backups for the duration of the applicable backup lifecycle where immediate deletion is not technically practicable.